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Client Care and FAQ


Lindy Cook Severns Art from Old Spanish Trail Studio is Us:. Team Severns. Jim and Lindy. Real People.   

We believe everyone deserves fine art in their life, and we're here to help you make that happen. We'll help you acquire an original painting online, in the studio or at any fine art gallery or exhibit representing the contemporary Texas artist.  (Shopping for fine art online is easier on the feet than hiking the places Lindy paints. )

We invite you to travel here again. And, again. And again... Become a friend, as well as a client. Online or within the walls of Old Spanish Trail Studio, Lindy's workplace exudes Texas hospitality. We treat you royally, no matter the size of your fine art purchase. You matter to us.  Don't hesitate to ask questions! We want to make collecting Lindy's fine art one of life's great experiences. ​​​


Payment Methods - All Major Credit / Debit Cards- PayPal - Offline Payments -  Checks (Checks may add time.) We no longer accept chickens, goats or zucchini. It was simply too much for us.

ASK about customizing an interest-free payment plan for you on original art.  Most originals can be paid out over up to 18 months. (Like furniture, except, friendlier.)  We"ll email you an invoice that you can securely make payments using a credit card, PayPal or check. We will safely hold the art for you until it is paid in full, then ship it to your very door. 

This isn't a big deal. Holler at Lindy and explain what would work for you. Customizing is what we do best.


My art creations are very special things that cannot be exchanged or returned, so be sure about your purchase. Ask questions before you buy.  ​We've never had anyone tell us they're dissatisfied (yay!), but we do repeatedly hear It's so much lovelier than the photos show!  â€‹

You can trust us

Choose the art you love, then, buy with confidence.  In the unlikely event something goes wrong, we'll work with you 'til we get it right. It's our handshake, the West Texas way. ​ We're nice people who used to fly our passengers all around the country while keeping them comfortable and safe. Buying art isn't life and death, like flying, but we still do things right by You.


I exhibit original artwork in select fine art galleries that embrace our client-friendly mission and share our integrity. We work closely with any gallery. While not actively seeking new representation, I welcome gallery inquiries from potential new partners in exhibiting and selling fine art originals.  Gift shop? Contact us about selling Lindy's prints and cards.


Shipping is a Big Deal to both of us. When you live way out in the mountains of Far West Texas, an hour round-trip from your own post office box, you learn to appreciate the folks who move treasures across the country. We're pros at hauling art around and at packaging fine art originals and prints.  We devote the same loving care to every piece of art we send into the world. Be it a notecard or a large framed original, we have a special box for it, one that will keep the artwork happy and safe during its travels. We use several different types of fine art boxes, each designed for the type of artwork we're shipping.

It's exciting for us to send art out into the world, so we make that happen quick as we can. If we're traveling, it might take a little extra time. Buy the art, and we'll keep you in the loop.  *Take advantage of our complimentary SEND A CARD ANNOUNCING YOUR GIFT service when time matters. All you have to do is ask, and Lindy will snail mail a notecard with that artwork image on it to the recipient, and hand-write a message from you inside. 

Medium-sized originals and large originals require amazing, custom-ordered, museum quality fine art shipping boxes, masterpieces of packing ingenuity which take three days to get to us out here in the boondocks. Add another day for us to pack your art up and schedule a UPS pick up or post office drop off.  Allow another three to five days in transit, and you've got your painting! Expect your medium and large original art two to three weeks from the time you order. (It will usually take much less, but we don't like to disappoint.)

Small originals, signed editions, cards and smaller enhanced fine art prints ship in special fine art boxes that we keep in stock. Expect shipment within three working days of receiving your order. All art ships fully insured, USPS Priority Mail or UPS.  Card orders under $45 ship standard mail. Add $30 more art to your cart to get free Priority Mail shipping. Mid-sized and large enhanced prints (limited originals) ship in fine art boxes, print sleeves or museum boxes too, but take significantly longer to make, so allow 2-4 weeks production time on those and anticipate UPS delivery.

Open edition prints ship directly from our premier fine art printer, Bay Photo in California. These are not mass produced, remember. Every single Lindy print is a custom order. Please allow normal production time of about seven working days, There's really no way to speed that up-- good things take time, the ink must dry and all that special stuff can't be hurried.  Actual shipping takes three to five working days, depending on how far you are from sunny California.  Expedited shipping is available at checkout. I have little control to no over the shipping of Open Editions.

ALL CARTS TOTALING $75 AND UP (excluding merch items not in the studio) SHIP FREE TO USA DESTINATIONS in the Lower 48. Mix and Match all you want. Merch incurs a small shipping fee, regardless of the cart total, unless you find a piece of merch that I have in stock in the studio, in which case, it counts toward the magic $75 cart total.

Canadian destinations are available. Shipping charges apply at checkout. Talk to me.

For other international shipping, please contact me for a quote and to set up a special checkout for you.

Did I mention everything is insured? The way we package art, we've never had to file a claim, but hey. It's there.

Lindy's art is worth waiting for.

Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

We want Lindy Cook Severns art to last for generations. All prints, whether open editions or uniquely embellished remarques are done on with archival (acid-free, non-reactive) ink and papers and matted in acid-free matboard. Original art, from the smallest drawings and watercolors to the largest oils and pastel paintings are done on archival surfaces. Lindy uses the highest grade pigments in each medium. Light-fastness of pigments is further protected by covering all but all paintings in artist grade UV protective glazing, whether glass or acrylic. Conservation framing on original art means no reactive materials come in contact with the artwork, so all tape and backing boards are acid free and create a barrier for the artwork.


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This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!


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