Art Feeds the Soul

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Client Care and FAQ

ABOUT US

Lindy Cook Severns Art from Old Spanish Trail Studio is Us:. Team Severns. Jim and Lindy. Real People.   

We believe everyone deserves fine art in their life, and we're here to help you make that happen. We'll help you acquire an original painting online, in the studio or at any fine art gallery or exhibit representing the contemporary Texas artist.  (Shopping for fine art online is easier on the feet than hiking the places Lindy paints. )

We invite you to travel here again. And, again. And again... Become a friend, as well as a client. Online or within the walls of Old Spanish Trail Studio, Lindy's workplace exudes Texas hospitality. We treat you royally, no matter the size of your fine art purchase. You matter to us.  Don't hesitate to ask questions! We want to make collecting Lindy's fine art one of life's great experiences. ​​​


TYPES OF PRINTS

  •  ENHANCED PRINTS : each a unique work of art, these very special prints are hand-repainted. The original signature is painted over, then Lindy signs it on the artwork. These are offered in a few standard sizes and matted in soft white conservation grade matboard with an acid-free foam board backing so that they are ready to put into a frame. Non-standard sizes MAY be available on request --allow up to a month for special orders to be processed, if accepted. Printed in the studio with the same fine art process the printing house uses, and on the highest quality fine art papers, these are archival grade artworks. Per square inch, enhanced prints (also known as remarques) are the most expensive type we offer, because they are time-intensive to make and thus, quite scarce. 

  •  SIGNED EDITIONS: some of these limited offerings change frequently. Most are small, standard sizes printed in the studio with the same top quality materials as enhanced prints. Irregular sizes are special ordered, then shipped to the studio to have Lindy's signature added. All signed editions are matted in non-reactive soft white matboard and backed in non-reactive boards that make framing with ready made frames easy, or custom framing more affordable because most of the work has been done already. Most of these signed editions are offered in a single size at any given time. These are both special and highly affordable, and our most popular fine art prints. Want something not listed? Ask! We'll print it for you if we can.

  • OPEN EDITIONS: printed to your chosen specs, these high end fine art prints offer the most diversity in subject, size and media (the substrate your art is printed on.) You can generally select sizes ranging from small to very large, choose between smooth and textured fine art paper, or canvas, or metal, acrylic or wood, depending on your decorating needs. While these are not specially signed, the sig will usually show on the reproduction anyway. Mats in varied widths are available for prints on paper; canvases have wrapped edges with the art "mirrored" around the sides, so while framing may be desirable, it isn't mandatory. Frames are options on both canvas and paper prints. Metal and acrylic and wood come ready to hang and with mounting hardware.  These are all printed in North Carolina, and once your order is placed, changes cannot be made, so ask Lindy for assistance before placing your order.  Inch to Inch, these are the most affordable of the prints we offer.


PAYMENTS AND PAYMENT PLANS

Payment Methods - All Major Credit / Debit Cards- PayPal - Offline Payments -  Checks (Checks may add time.) We no longer accept chickens, goats or zucchini. It was simply too much for us.

ASK about customizing an interest-free payment plan for you on original art.  Most originals can be paid out over up to 18 interest free months. We"ll email you an invoice that you can securely make payments using a credit card, PayPal or check. This isn't a big deal. Holler at Lindy and explain what would work for you.

ALL SALES ARE FINAL

Creations by Lindy Cook Severns are very special things that cannot be exchanged or returned, so be sure about your purchase. Ask questions before you buy.  ​ We've never had anyone tell us they're dissatisfied with an Old Spanish Trail Studio product, but repeatedly hear It's so much lovelier than the photos show!  ​ You can trust us. Choose the art you love, then, buy with confidence. In the unlikely event something goes wrong, we'll work with you 'til we get it right.   It's our handshake, the West Texas way. ​ We're nice people. We make things right.

EXHIBITS, GALLERIES AND VENDORS

Lindy Cook Severns exhibits original artwork in select fine art galleries that embrace our client-friendly mission and share our integrity. We work closely with our galleries. While not actively seeking new representation, we welcome gallery inquiries from potential new partners in exhibiting and selling fine art originals.  Gift shop? Contact us about selling Lindy's prints and cards.


SHIPPING

Shipping is a Big Deal to us. When you live way out in the mountains of Far West Texas, an hour round-trip from your own post office box, you learn to appreciate the folks who move treasures across the country. We're pros at hauling art around and at packaging fine art originals and prints.  We devote the same loving care to every piece of art we send into the world. Be it a notecard or a large framed original, we have a special box for it, one that will keep the artwork happy and safe during its travels. Lindy uses different types of fine art boxes, each designed for the type of artwork we're shipping.

It's exciting for us to send art out into the world, so we make that happen quick as we can. If we're traveling, it might take a little extra time. Buy the art, and we'll keep you in the loop.  *Take advantage of our complimentary SEND A CARD ANNOUNCING YOUR GIFT service when time matters. All you have to do is ask, and Lindy will snail mail a notecard with that artwork image on it to the recipient.

Medium-sized originals and large originals require amazing, custom-ordered, museum quality fine art shipping boxes, masterpieces of packing material which usually take three days to get to us out here in the boondocks. Add another day for us to pack your art up and schedule a UPS pick up or post office drop off.  Allow another three to five days in transit, and you've got your painting! Expect your medium and large original art two weeks from the time you order. (It will usually take less.) 

Small originals, signed editions, cards and enhanced fine art prints ship in standard-sized fine art boxes that we keep in stock. Expect shipment within three working days of receiving your order. All art ships fully insured, USPS Priority Mail or UPS.  Cards ship standard mail. (Ask us to hurry them along for an extra fee.)

Open edition prints ship directly from our fine art printer. Graphik Dimensions in North Carolina. These are not mass produced. Every single Lindy print is a custom order. Please allow normal production time of two to seven working days, (unframed prints on paper are the fastest) There's really no way to speed that up-- good things take time, the ink must dry and all that special stuff can't be hurried.  Actual shipping takes three to five working days, depending on how far you are from North Carolina.  Expedited shipping is available at checkout.

ALL CARTS TOTALING $45 AND UP SHIP FREE TO USA DESTINATIONS. Mix and Match all you want.

Canadian destinations are available. Shipping charges apply at checkout. 

For other international shipping, please contact Lindy for a quote and to set up checkout for you.

Did I mention everything is insured? The way we package art, we've never had to file a claim, but hey. It's there.

Lindy's art is worth waiting for.

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It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Description from Merchant:

We want Lindy Cook Severns art to last for generations. All prints, whether open editions or uniquely embellished remarques are done on with archival (acid-free, non-reactive) ink and papers and matted in acid-free matboard. Original art, from the smallest drawings and watercolors to the largest oils and pastel paintings are done on archival surfaces. Lindy uses the highest grade pigments in each medium. Light-fastness of pigments is further protected by covering all but all paintings in artist grade UV protective glazing, whether glass or acrylic. Conservation framing on original art means no reactive materials come in contact with the artwork, so all tape and backing boards are acid free and create a barrier for the artwork.

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